Informativa sui rimborsi
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
To start a return, you can contact us at support@yuhne.com.
If your return is accepted, we’ll send you instructions on how and where to send your package.
Please note that customers are responsible for return shipping costs unless the item is defective or damaged.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved.
If approved, you’ll be automatically refunded on your original payment method within 5–10 business days.
Non-returnable items
Certain items cannot be returned:
• Damaged by misuse
• Items returned without prior request
Order Cancellations
Orders can be canceled within 12 hours of purchase.
After this period, the order may already be processed and shipped.
Contact
If you have any questions, please contact us at: support@yuhne.com